Refund policy

Clothing items must be unworn with tags still attached. Accessories must be unused, with any tags still attached. Buyer is responsible for return shipping. 

Returns on clothing & accessories are accepted within 30 days of delivery date.

There are 3 options for returns:

#1 Refund with a 15% restocking fee 

#2 100% back in store credit, in the form of an e-gift card 

#3 exchange for a different item(s) at the same value

Any postage & shipping insurance costs paid in the original order are non-refundable. 

Returns will not be accepted if clothing/accessories are damaged, worn, &/or washed. Returns will not be accepted for final sale items! 

FINAL SALE ITEMS INCLUDE:

• ALL JEWELRY

• Items from the "Sale Barn" tab

• Freshies 

• Polishing cloths 

To start a return please email us at: thesterlingspur@gmail.com